Shipping Policy outlines the terms and conditions governing the shipping and delivery of products ordered from our company. By using our services, you agree to adhere to the policies outlined below. Please take a moment to read and understand these terms before placing an order with us.
1. Shipping Locations
We ship to most locations with India . However, please note that some remote or restricted areas may have limited or no shipping options. If you are unsure whether we can ship to your location, please contact our customer support team for assistance.
2. Shipping Times
Shipping times vary depending on your location. While we make every effort to meet the estimated delivery times, unforeseen circumstances, such as weather conditions or other external factors, may cause delays. Estimated delivery times will be provided at the time of checkout.
3. Order Processing
Orders are typically processed within 2 days after payment confirmation. Please note that order processing times may be extended during peak seasons or due to unforeseen events. You will receive an email confirmation once your order is shipped.
4. Shipping Fees
Shipping fees are calculated based on the shipping method you select, the destination, and the weight and dimensions of the items in your order. The total shipping cost will be displayed during the checkout process, and you will have the opportunity to review and confirm the fees before completing your purchase.
5. Tracking and Notifications
Once your order has been shipped, we will provide you with a tracking number and a link to the tracking page. You can monitor the progress of your shipment and receive notifications about its status via email or our website.
6. Lost or Damaged Shipments
In the event that your order is lost or arrives damaged, please contact our customer support team as soon as possible. We will initiate an investigation and work towards a satisfactory resolution, which may include issuing a refund, replacement, or other appropriate action based on the circumstances.
7. Return and Exchange Policy
For information on our return and exchange policy, please refer to our [Return and Exchange Policy] page.
8. Contact Information
If you have any questions or require assistance related to our shipping policy, please contact our customer support team at:
support@jewelsart.co.in .
9. Updates to the Shipping Policy
We reserve the right to update our Shipping Policy from time to time to reflect changes in our shipping practices or applicable laws and regulations. The most recent version of our Shipping Policy will be posted on our website with the effective date.
By placing an order with Jewels Art, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy. We appreciate your trust in our services and strive to provide you with a seamless and efficient shipping experience.
Thank you for choosing Jewels Art.